Neighbourhood Team Coordinators (4 Positions) – Wanneroo, Fremantle/Melville, Armadale & Mandurah (Western Australia)

  • Joondalup

  • Fremantle/Melville

  • Mandurah

  • Armadale

Applicants must live within the area and it is desirable that they have good connections and networks within the community.

Assisting and supporting our existing clients and their teams of Support Workers and creating new networks of clients, Support Worker teams and other industry stakeholders, the Team Coordinator in line with clients’ NDIS plans, facilitates the achievement of client goals through a person-centred approach of ‘choice and control’.

Day to day duties may include (but are not limited to)

  • ‘Outreach’ – the delivery of community and/or one to one presentation and engaging with all stakeholders in the industry including potential clients, NDIS/LAC, advocates, etc;

  • Assisting clients and their families/carers to identify, plan and engage with other industry experts and community agencies to meet their individual goals;

  • Facilitation and administration of all client documents including Service Agreements, risk assessments, plan budgets progress reporting, etc., in line with clients’ goals and expectations, My Supports policies and procedures and NDIA safeguards and compliance and relevant government legislation and standards;

  • Responding to clients’ concerns and complaints, which maybe of a complex nature, and conducting incident reporting and investigations in conjunction with relevant internal/external stakeholders (where applicable);

  • Lead, train and support a team of support workers in line with their day to day duties and My Supports company values and culture;

Skills and Experience

  • Have demonstrated industry experience and knowledge and existing industry connections and networks;

  • Have demonstrated experience leading motivating and supervising a team;

  • Strong organisational skills coupled with a strong problem-solving orientation;

  • The ability to work in a highly complex and challenging environment to deliver positive outcomes for adults and children with disabilities and their families/carers;

  • Highly developed people management skills with the ability to forge relationships with all stakeholders;

  • Have strong written and verbal communication;

  • Ability to work remotely and independently whilst still being part of a team and working collaboratively;

  • The ability to maintain clear professional boundaries;

  • A WWCC and NPC (essential);

  • C class license, access to a reliable vehicle and comprehensive insurance (essential);

 Contact Us

(08) 9274 7575