My Supports is a peer-led provider that works via small, local Neighbourhood Teams.

My Supports was started in 2014 by Director Terry Mader. Terry had acquired direct knowledge of NDIA at a federal level and identified that the NDIS (Scheme) would revolutionise the way people with disability were supported in Australia, allowing full choice and control of the individuals.


With the addition of Jim Cairns and Rex Baker, the founding team started My Supports to deliver support services based on the NDIS culture and values.

As both Terry and Jim are in wheelchairs, following motorcycle accidents at a young age, and Rex was the principal carer for his mother who had MS, My Supports was truly created by, and for, people with a disability.

We're truly a peer-led organisation - more than 50% of our staff either have a disability or a significant lived experience (i.e. mother of a child with a disability). This ensures we keep a person-centred approach and deliver genuine value.

This approach has certainly resonated with over 1,300 NDIS participants who have chosen My Supports as their provider of choice.

Neighbourhood Teams

My Supports workers work in local Neighbourhood Teams that are very much part of the community. Our support workers are passionate about their local community and have a lot of connections they can share with our clients. Maybe you would like to join a local interest group, tap into community services, find a paid or volunteer role or find out what events are coming up; our local teams are full of resources and knowledge to help you.

We don’t do uniforms, branded vehicles or have a big head office. Instead, our teams are led by a coordinator who works from their own home, and team meetings are held in local coffee shops and libraries.

You will deal directly with your Neighbourhood Team Coordinator and the support workers who know you well, so you won't have to tell your story repeatedly and can enjoy consistency in your support.

Our Support Workers

Your Neighbourhood Team will have vast group of support workers coming from all walks of life. We find out about the support workers interests, hobbies, culture and community networks to help us make great matches for our clients.

All our Neighbourhood Team Support Workers have an up to date National Police Check, Working with Children Check and meet all state requirements. We provide an in-depth Induction Training to all new Support Workers so they are well equipped with the right skills and values to provide quality support to our clients.

If we don’t quite have the right support worker for you, we will recruit to find people specifically for your needs. If you already have a great Support Worker, we can employ them on your behalf.