We are a leading DPO/FO* provider that supports people via small Neighbourhood Teams

(* NDIS definition of a Disabled People Organisation & Families Organisation is that majority board and staff are people with a disability or family members)

My Supports was founded in 2015 by people with a disability and families.

The founders – Jim Cairns, Rex Baker and Terry Mader – saw the NDIS as an opportunity for people with a disability to play a greater role in designing and delivering services.

They believe this will lead to better, more innovative services, due to the experiences and insights people with the lived experience can bring.


Terry and Jim are in wheelchairs, following motorcycle accidents at a young age. Rex was the principal carer for his mother who had MS. Together with volunteers and supporters, My Supports was created by, and for, people with a disability.

Our innovative approach has resonated with 1,500 NDIS participants who have chosen My Supports as their provider of choice.

Neighbourhood Teams

My Supports workers work in local Neighbourhood Teams that are very much part of the community. Our support workers are passionate about their local community and have a lot of connections they can share with our clients. Maybe you would like to join a local interest group, tap into community services, find a paid or volunteer role or find out what events are coming up; our local teams are full of resources and knowledge to help you.

We don’t do uniforms, branded vehicles or have a big head office. Instead, our teams are led by a coordinator who works from their own home, and team meetings are held in local coffee shops and libraries.

You will deal directly with your Neighbourhood Team Coordinator and the support workers who know you well, so you won't have to tell your story repeatedly and can enjoy consistency in your support.

Our Support Workers

Your Neighbourhood Team will have vast group of support workers coming from all walks of life. We find out about the support workers interests, hobbies, culture and community networks to help us make great matches for our clients.

All our Neighbourhood Team Support Workers have an up to date National Police Check, Working with Children Check and meet all state requirements. We provide an in-depth Induction Training to all new Support Workers so they are well equipped with the right skills and values to provide quality support to our clients.

If we don’t quite have the right support worker for you, we will recruit to find people specifically for your needs. If you already have a great Support Worker, we can employ them on your behalf.