Your NDIS Journey

Finding the right support

Every journey is different. Its now easy to find help with yours

Whether you’re brand new to the NDIS, reviewing your plan, or thinking about making a change, My Supports is here to walk with you every step of the way. We’ve supported thousands of Australians living with disability – and their families – through the ups, downs and everything in between.

Use this page to find the info that matches where you’re at in your journey.

Meet the heroes

Choose your stage

Your NDIS Journey - Step by Step

Understanding the NDIS and how to start

New to the NDIS? Understanding the NDIS starts with knowing what it is, checking your eligibility, and learning how to apply. We’ll guide you through what to expect and how to begin.

Learn about the NDIS and applying

Reviewing your NDIS plan

Your plan should work for you. When it’s time to review your NDIS plan, we’ll help you prepare, reflect on what’s working, and make sure your supports still match your goals.

Lets review

Changing your NDIS plan

Life changes – and your plan should too. Whether your needs have shifted or something isn’t quite right, we’ll help you request the NDIS plan changes that suit your situation.

Make a change

Find your nearest NTL

Local support matters. Use our postcode search to find your nearest Neighbourhood Team Leader (NTL) or Support Coordinator – someone who lives local and is ready to help, at every stage of your NDIS journey.

Find your nearest NTL or Coordinator

The reforms are rolling out gradually over several years.

NDIS participants should plan ahead for potential funding changes in their plans, including likely reductions in Community Participation funding. If you’re not feeling confident about NDIS changes, contact your My Supports NTL or Support Coordinator. If you’re not a My Supports client, you can ask us for some advice here.

For a plain-language rundown of what’s changing and when, see our NDIS Changes 2026 article.

The NDIS (National Disability Insurance Scheme) is for Australians under 65 who have a permanent and significant disability. It provides funding for supports that help you with everyday life, building skills, and being part of your community.

If your circumstances change, you can ask the NDIA to reassess your plan. The process for when and how reassessments can be requested is changing under the 2026 reforms, so it’s worth checking the current rules before you apply.

My Supports can help you navigate the process as it stands today. See our NDIS Changes 2026 article for the latest position.

You can apply by calling the NDIS on 1800 800 110 or by filling out an NDIS Access Request Form. You’ll need to provide information about your disability and how it affects your life. We can help with the paperwork if you need a hand or read more on understanding the NDIS.

NDIS funding covers things like personal care, therapies, help with daily tasks, transport, equipment, and support to take part in the community. Your funding is based on your individual needs and goals.

The NDIS gives you choice and control, so you can pick the provider or providers you trust and feel comfortable with.

You’ll have a planning meeting to talk about your goals and what supports you need. Then you’ll receive your NDIS plan, which outlines your funding and how it can be used.

If your plan doesn’t meet your needs, you can ask for a review. This might happen if something was missed or your circumstances change. We can guide you through that process.

A Team Leader or Support Coordinator helps you make the most of your plan. They can connect you with services, manage appointments, and troubleshoot any issues. Not everyone has funding for one, but if you do, they can be a big help.