What is an ILO? Key features and how to explore your options

Individualised Living Options (ILOs) are flexible, personalised living arrangements designed by the National Disability Insurance Scheme (NDIS) to empower people with disabilities to choose their preferred living situation. This innovative approach allows participants to create custom housing and support solutions that best suit their needs and goals.
Key Features of ILOs
Flexibility and Choice
ILOs offer a range of living options, including:
- Living independently
- Residing with a host family
- Sharing accommodation with housemates
- Receiving support in your own home
This flexibility means participants can select a living arrangement that aligns with their personal preferences, cultural background, and support requirements. Rather than fitting into existing models, ILOs adapt to the individual.
Comprehensive Support
ILO funding covers various supports to enable independent living:
- Personal care and domestic assistance
- Decision-making support
- Home management and maintenance
- Building social connections
- Emotional and behavioural support
This holistic approach ensures that participants receive the right level of support to maintain their chosen living arrangement successfully.
Two-Stage Process
- Exploration and Design: This stage involves exploring living options, assessing needs, and creating a detailed service proposal. Participants work closely with providers to identify potential arrangements, evaluate their suitability, and develop a comprehensive plan.
- Support Implementation: Once approved, the NDIS provides funding for the chosen living arrangement and necessary supports. This includes ongoing monitoring and adjustments to ensure the arrangement continues to meet the participant’s evolving needs.
My Supports: Pioneering ILO Services
My Supports specialises in NDIS Individualised Living Arrangements, offering innovative solutions for people with disabilities. As a recognised pioneer in ILOs, My Supports:
- Implements ILOs across major Australian states, including Western Australia, South Australia, and Queensland
- Participates in NDIS ILO trials and reference groups, contributing to the development of best practices
- Employs a high percentage (74%) of staff with lived experience of disability, ensuring genuine understanding of participants’ needs
This extensive experience and commitment to disability-led services make My Supports particularly well-positioned to deliver effective ILO solutions.
Benefits of Choosing My Supports for ILOs
Expertise
My Supports brings considerable knowledge and experience to ILO implementation. Their involvement in NDIS trials and reference groups means they understand the scheme thoroughly and can navigate its complexities effectively.
Person-Centred Approach
With a focus on client needs and innovative service delivery, My Supports ensures that each ILO arrangement genuinely reflects the participant’s preferences and objectives. This approach prioritises participant choice and control in all aspects of the living arrangement.
Local Support
My Supports utilises small, local Neighbourhood Teams for personalised care. This approach ensures that support workers are familiar with the community context and can help participants build meaningful connections within their local area.
Flexible Options
The organisation offers various living arrangements, including hosts, co-residents, and home sharing. This diversity of options means participants can find a solution that precisely matches their support needs, personal preferences, and lifestyle goals.
Exploring ILO Options
For those interested in exploring ILO options, My Supports provides comprehensive information and assistance throughout the process. Their experienced staff can help participants understand the available options, assess their needs, and develop a personalised living arrangement that promotes independence and well-being.
See more about creating a personalised living arrangement that supports your independence and goals. My Supports’ offer many housing and living options and our dedicated ILO team can guide you through the exploration and design process, helping you create a living situation that truly works for you.
Helpful links:
Housing and Living Supports – NDIS